Most common queries are dealt with in our FAQ section. If you have any further questions please get in touch below and we will endeavour to respond within 2 working days. See the FAQ page here.

Alternatively, you can call the Kew Gardens team via telephone:

From 9pm to midnight please call 0208 332 5121 (11 – 15 July)
From 9am to 9pm please call our visitor information line on 020 8332 5655 (to speak to a member of our team press 7).

Some of our official ticketing partners include:

See Tickets: https://www.seetickets.com/customerservice

Ticketmaster: https://help.ticketmaster.co.uk/?tm_link=tm_homeA_ql_2

Amazon Tickets: https://tickets.amazon.co.uk/help

There are many fraudulent ticketing sites. Please ensure that you buy tickets from one of our official partners. If you have any questions over the validity of a ticket seller, please contact us via the contact page before making your purchase.

The official ticket sellers for Kew the Music 2018 are;
See Tickets
Amazon Tickets
Ticketmaster
TicketWeb
AXS
Gigantic
Stargreen
The Ticket Factory